Questions, bug reports, and suggestions from agents are all welcome.
If you're new to Real-Helper: Agent, start with the home page, which walks through how to set up your profile, add clients, manage properties, and use Pro features like Open House sign-in and Property Info.
For bug reports, feature requests, or any other questions about Real-Helper: Agent, email us at:
Please include as much detail as possible — what you were doing, what you expected to happen, and what happened instead. Screenshots are always helpful.
In the app, go to your client list and tap the + button. You can add a client manually with their name and contact info, or invite them to connect through the app so they can use Real-Helper on their side.
Create or open a property in your Properties section, then use the share/send option to push it into a client's chat thread. If the client uses Real-Helper, the property appears directly in their home search list along with any Property Info you've pulled.
The Free tier lets you work with up to 5 connected clients, manage properties, and use in-app chat. Pro removes the client limit and adds Open House sign-in tools and Property Info (public-record data like assessed value, last sale, lot size, and estimated market value). See the full comparison on the Pro Plan section of the home page.
Subscriptions are managed by Apple. On your iPhone or iPad, go to Settings → Apple ID → Subscriptions, find Real-Helper: Agent, and tap Cancel Subscription. Deleting the app or your account does not automatically cancel your subscription.
Your Real-Helper: Agent data is stored in the cloud and tied to your account, so when you sign in on a new device, your clients, properties, and conversations should appear. If something seems missing, contact us with details and we’ll investigate.
No. You can still manage clients and keep notes in Real-Helper: Agent even if they don't use Real-Helper. However, when clients do use Real-Helper, your messages and shared properties appear directly in their app, which makes collaboration smoother.
We use your data only to provide the Service and do not sell your client information. Some data is processed by third-party infrastructure providers (such as Firebase) and by RentCast when you request Property Info. For full details, see our Privacy Policy.