Questions, bug reports, and suggestions are all welcome.
Before reaching out, you may find a quick answer in the Real-Helper User Guide, which covers all features from searching for properties to the mortgage calculator and Power Rankings.
For bug reports, feature requests, or any other questions, email us at:
Please include as much detail as possible — what you were doing, what you expected to happen, and what happened instead. Screenshots are always helpful.
Tap the + button on the My List tab and search by address, or tap Use my current location to look up the property you're standing at.
Free lets you save up to 5 properties, use the mortgage calculator, and add photos, notes, web links and file links to them. Premium removes the 5-property limit and adds Property Data, Map View, Drive Times, Isochrone Zones, and Power Rankings. See the full comparison on the home page.
Subscriptions are managed by Apple. Go to Settings → Apple ID → Subscriptions on your iPhone or iPad, find Real-Helper, and tap Cancel Subscription.
Property data is stored on your device. If you reinstalled the app without first using Export & Sync (Premium), the data cannot be recovered. Going forward, use Export & Sync to back up your list before reinstalling or switching devices.
No. See our Privacy Policy for full details.