Questions, bug reports, and suggestions are all welcome.
Before reaching out, you may find a quick answer in the Real-Helper User Guide, which covers all features from searching for properties to the mortgage calculator and Power Rankings.
For bug reports, feature requests, or any other questions, email us at:
Please include as much detail as possible — what you were doing, what you expected to happen, and what happened instead. Screenshots are always helpful.
Tap the + button on the My List tab and search by address, or tap Use my current location to look up the property you're standing at.
Free lets you save up to 5 properties, use the mortgage calculator, add photos, notes, web links and file links, and access Map View, Drive Times, Isochrone Zones, and Power Rankings. Premium removes the 5-property limit and adds Property Data from public records and Export & Sync across devices. See the full comparison on the home page.
Subscriptions are managed by Apple. Go to Settings → Apple ID → Subscriptions on your iPhone or iPad, find Real-Helper, and tap Cancel Subscription.
Property data is stored on your device. If you reinstalled the app without first using Export & Sync (Premium), the data cannot be recovered. Going forward, use Export & Sync to back up your list before reinstalling or switching devices.
No. See our Privacy Policy for full details.